Network performance management, KPI monitoring & Alarm management system.
Outsource Level 1 Tech Support to focus on your core business
The level 1 customer support services comprise phone, web, and chat. Nectar’s level 1 Tech support team holds excellent customer interaction skills that help us deliver solutions that fit clients’ specific business needs.
l1 support
Get the best of both the worlds with Low Risk and High Productivity
Technical Support
Cost Effectiveness
Workforce Transparency
Process Oriented
Special Economic Zone (SEZ)
Ready Infrastructure
Technical Support
- In-house technical experts to help find solutions to all your technical problems in a whole array of technologies
Cost Effectiveness
- Implement what makes sense for your business to get the best value in your budget
Workforce Transparency
- Advanced tools for communication & project management to ensure maximum visibility at all times
Process Oriented
- Best in class processes to ensure maximum efficiency & quality at every step
Special Economic Zone (SEZ)
- Avail all the benefits of SEZ by outsourcing your L1 support and add get further reduced costs.
Ready Infrastructure
- We have a infrastructure set up ready to accommodate your 250+ L1 support resources.