We are Leading IT Organisation offering End to End services in customized Software Development, IT infrastructure, Mobile & Web Application Development & IoT/AI/ML

10 +

Presence in Countries

50 +

Global Clients in All 6 Continents

15 +

Products &
Services

18 + mn

End Customers Benefitted

We are certified in

ISO

9001-2015

TL

9000: 2016

ISO

20000-1: 2018

10+ YRS OF

EXCELLENCE

Prepare your Project>Fill out Enquiry Form>Consult with our team GET STARTED

Menu Close

NT3 – A Service Help Desk Management Tool For ITSM

A robust ticketing system to manage inter-departments & Vendors.

Client: Movicel, Largest Telecom Operator in Central Africa

A strong ticketing framework to oversee inter-departments & Sellers.

Application of NT3, a web-based Nectar Trouble Ticketing tool, increased customer service and boosted CSA’s through streamlining interdepartmental relationships, resources, and client management.

What we have worked on:

  • Configuration Management
  • Incident Management
  • Change Management
  • Vendor management

With NT3, view all your customer details in a single TAP on your Mobile app.