Nectar Infotel Careers
Desktop Support Engineer
Experience : 2-3 Years
Location : Pune
Notice period : Immediate Joiner
Job Description :
- Installation / manage of Operating Systems Win XP, Win 7, win 8, win 10
- Configuration of email clients – Outlook, IBM Lotus Notes 9.0, Mozila Thunderbird.
- Outlook configuration and PST management. (backup/restore)
- Installation / configuration of Microsoft Office products -Word, Excel, Access, PPT
- Should have knowledge on Internet Explorer, printers, scanners
- Manage Print Server
- Printer connectivity using USB & Network
- Troubleshooting & maintenance of Desktop PCs. & Laptops.
- Types of disks
- Installation of application software.
- Antivirus Management – McAfee, Symantec, Trend Micro etc.
- Patch Management
- Windows Server Setup and Maintenance
- Installation of device drivers & hardware components
- Concept of Network Technology and Knowledge of TCP / IP
- Knowledge on connectivity of end to end devices
- Concept of IP Flow
- Should have basic knowledge on Active directory, DNS, DHCP
- User Profile configuration and management
- Internet and Intranet issue management
- Basic network troubleshooting including LAN, Wireless and WAN
- Spares management and inventory update
- Handle logging of queries for both customers and employees
- Types of backup
- Backup of end point systems
- Installation of Third party applications
- Third party Backup applications like Backup Exec, Veeam etc.
- Knowledge of WSUS Server will be an advantage